Short version: we are a sourcing and consolidation channel, not a marketplace platform and not a retail shop. We buy from Chinese factories, combine orders into shared containers, and land them in Australia duty and GST paid. Below is the detail behind that.
Who we are
Muster is the trading name of Yexun Group (Shenzhen Yexun Co. Ltd.), with a sourcing office in Guangzhou, China. We source everyday consumer goods directly from factories and consolidate small wholesale orders into shared container shipments into Australia.
We are the seller on every invoice: goods are bought by us from the factory and sold by us to you. We are not a marketplace, not a listing platform, not an agent or broker acting for a third-party seller, and not a payment intermediary. There are no third-party sellers on this site — every line you see is stock we buy and ship ourselves.
Trade only
We sell exclusively to businesses buying for resupply or business use: shops, market sellers, online stores, small chains and regional distributors. We do not sell single pieces to consumers and we do not dropship to your customers.
- Minimum 50 pcs per SKU unless the product page states otherwise.
- We may ask for your company name and ABN (or local equivalent) before issuing a proforma invoice.
- We may decline an order that appears to be a consumer purchase or retail dropship.
Quotes
Quotes are issued in writing, in AUD, on a landed DDP basis and are fixed for 7 days from the date shown. A quote is built on the quantities, specifications and delivery postcode you give us; if any of those change, we re-quote. Verbal or chat estimates are indicative only until you receive a written quote or proforma invoice.
What DDP includes and excludes
The landed price covers ocean freight, export clearance, Australian import clearance, customs duty, GST, and delivery to a metro address in the port city quoted.
It does not cover: storage or demurrage beyond the free time noted on the quote; redelivery after a failed delivery attempt; regional or remote postcodes outside the quoted zone; tailgate, inside or after-hours delivery unless agreed in writing; inspections, testing or permits required because of the nature of the goods you asked us to source; or costs caused by incorrect or incomplete information from you (address, consignee details, import permits).
If you are registered for GST in Australia and prefer to account for GST yourself, tell us before the PI is issued and we will quote GST-exclusive where we can.
Orders, proforma invoices and payment
- An order exists once you accept the proforma invoice (PI) in writing.
- Orders under AUD 5,000: 100% prepayment. Orders of AUD 5,000 and above: 30% deposit, balance before dispatch.
- Payment is by bank transfer only, to the account named on the PI. We do not accept cards or payment links.
- We never change bank details by email without a signed confirmation from a named contact. If you receive a message saying our account has changed, call us before paying.
- Production and booking slots are held only after the deposit clears.
Product information, samples and intellectual property
Catalogue descriptions, dimensions and photos are supplied by the factories. Colours, packaging and minor specifications can vary between production runs; we tell you when a variation is material.
You are responsible for making sure the goods you order are lawful to import and resell in Australia — including electrical safety, food-contact, toy safety, labelling and any therapeutic or nutritional claims. We may refuse a line we believe cannot be imported lawfully.
If you order branded, trademarked, patented or licensed goods, you confirm you hold the right to import and resell them in Australia. We may ask for evidence and may cancel the line if it is not provided.
Inspection and claims
We check quantity, carton condition and packing before dispatch, and can provide a written inspection report on request.
- Visible damage or short delivery: note it on the delivery docket and tell us within 7 days with photos.
- Hidden defects: tell us within 30 days of delivery with photos and the SKU and quantity affected.
- Remedy is replacement or credit for the affected goods, at our option. We do not cover lost profit, lost sales or other consequential loss.
Shipping, risk and delays
Sailings and transit times are estimates, not guarantees: typically 16–28 days port to port depending on the lane, plus 2–4 days for clearance and delivery. Risk in the goods passes to you on delivery. Delays caused by port congestion, carrier schedule changes, customs examination, weather or other events outside our control do not make us liable for the delay, but we keep you informed and do what we can to move the shipment.
Cancellation
You can cancel free of charge before we place the factory purchase order. After that, the deposit covers materials and capacity already committed and is not refundable; customised, printed or personalised goods cannot be cancelled once production starts.
Liability
Our liability for any order is limited to the invoice value of the goods affected. Nothing in these terms excludes or limits any right that cannot be excluded by law.
Consumer law
Goods are supplied for business resupply or business use. The Australian Consumer Law consumer guarantees do not apply to goods acquired for resupply. Where a guarantee or right cannot lawfully be excluded, it applies.
Governing law and disputes
These terms are governed by the laws of New South Wales, Australia. If a dispute arises, we will try in good faith to resolve it with you directly first; if that fails, the courts of New South Wales have non-exclusive jurisdiction.
Changes to these terms
We may update these terms from time to time. The version published on this page at the time you place an order is the version that applies to that order.
Contact
Questions about these terms: sales@ishuziren.cn, Monday to Saturday, 09:00–19:00 China Standard Time.
Last updated: 14 November 2026.